American Auto Body

American Auto Body does amazing work, and kept be up to date at all times during my massive repair job. I could not give Kevin and Rachel and the rest of the crew there any higher recommendations. My vehicle was returned to me almost better than new, and there were no complaints from me or my company at all. It is refreshing to work with a company that have such high standards and take such good care of my vehicle, and of me as a customer. Thank you for everything! I will never take my business anywhere else!

Starting from the very beginning, I opened an auto claim in Jan 2021 from a hit and run incident that occurred while moving cross country. In June I called around a few shops in the Greeley area to get estimates. When I called American Auto Body the first time I spoke to Kevin who was sympathetic and courteous about my situation . We exchanged a few emails and I decided to check out their body shop in person to get a better feel and mindset. Rachel greeted me the moment I stepped inside and made me feel comfortable with the questions and concerns I had. From the duration of the repairs, costs, and completing two auto claims at the same time. I had to bring in my vehicle twice for an estimate and photos due to the auto insurance companies complain of the photos and estimate repair costs. Rachel was very patient and kind during the whole process, even though we had to play phone tag a few times. My vehicle was taken care of and repaired within the time frame that was discussed and the interior was cleaned. which was a lovely surprise. Each time I went into the shop or spoke to Rachel on the phone each step was thoroughly explained to make sure we were on the same page and everything was understood before processing to the next. When I had another issue with my auto insurance company and I already picked up my vehicle, I was still treated as a customer and person. When I forgot my checkbook at home Kevin was so generous to discount the card fee in honoring my veteran status. I chose American Auto Body because of their personable and professional staff members, care in the vehicle repairs, and to support a local small business grow that genuinely takes care of other patrons. Very much appreciated doing business with you Kevin and Rachel. God Bless and many blessings to you all at American Auto Body !

They did a great job on my car. They kept me updated on every step of the process and answered every question that I had. They even got my car done earlier than expected.

Took my car in to get fixed from being rear ended. They took the time, explained everything and my car looks great again! Hands down one of the easiest transactions from start to finish! They keep you updated and aware of what's going on for a smooth process! Would definitely recommend to anyone looking for the right body shop to get your vehicle done ✔

Kevin and the staff are great, very personable, friendly and professional. The actual body work however was sub par. They had my truck for two weeks and when I arrived to pickup the chip guard on the door looked like sandpaper and faded into the back door (which was not replaced). The factory chip guard has very little texture. Kevin agreed it was not right and agreed to do it again. This repeated 3 more times times, I was called to come pick it up, it wasn't right, Kevin agreed and performed the work again. A two week repair turned into a month and the final result was no texture on the chip guard on the passenger side. It does not match the original factory install and Kevin seemed ok with that. When I told him I was unhappy he stated "a lot of body shops would have left you with the way it was the first time". I don't buy that, maybe a chop shop with unskilled tradespeople would but I was looking to have my 2 year old vehicle with 20,000 miles restored to factory condition. In the end it was a huge inconvenience, and a waste of my time and money. If you're interested in being friends with your body shop personnel, this is the place for you. If your interested in quality work and factory finish it's probably best to shop around.